Effective Date: January 1, 2025
Welcome to PeerSeek! These Terms and Conditions ("Agreement") govern your access and use of the PeerSeek platform, operated by AscendLink Technologies Private Limited ("we," "us," or "our"), headquartered at WeWork BlueOne Square, 246, Phase IV, Udyog Vihar, Gurugram, Haryana 122016. By accessing or using our platform, you agree to comply with this Agreement. If you do not agree, you must discontinue using the platform.
1. Platform Provider Disclaimer
PeerSeek, operated under AscendLink Technologies Private Limited, is an intermediary platform that enables independent professionals ("Creators") to connect with users seeking professional guidance, advice, and services. PeerSeek does not endorse, guarantee, or take responsibility for any engagements, discussions, or outcomes resulting from these meetings. All interactions and services provided by Creators on PeerSeek are independent of PeerSeek's control, and we are not liable for any actions, outcomes, or consequences arising from these meetings.
2. Permitted Use and Prohibited Activities
You may use the platform solely for lawful purposes. All users, including Creators, must agree not to:
PeerSeek reserves the right to suspend or terminate accounts for any activities that violate these terms.
3. Fees, Charges, and Taxes
PeerSeek charges a processing fee for the services provided on the platform. We reserve the right to modify these fees at any time without prior notice. Additional charges, taxes, and deductions may apply, as required by applicable laws or by third-party services.
4. Creators Responsibilities
Creators are responsible for the accuracy of all information provided, including financial information such as bank account details. PeerSeek shall not be liable for any failed or delayed transactions resulting from inaccurate or incomplete details provided by the Creator.
5. Refunds and Payment Issues
6. Settlement Period
Funds from completed services may take up to 30 days or longer to reach the Creator's designated account, depending on the processing policies of our payment aggregator. PeerSeek is not responsible for any delays caused by third-party payment processors or financial institutions.
7. Verified Tick Disclaimer
The verified tick on a PeerSeek profile signifies that the creator has been reviewed based on various parameters such as their social media presence (e.g., LinkedIn), contact details (e.g., email, phone number), or direct outreach by our team. However, this tick does not represent verification of identity through any government-issued ID or in-person interaction. It should not be considered a confirmation of the creator's legal or official identity.
8. Premium and Exclusive Account Features
In addition to the standard features provided with a PeerSeek account, the Company may, at its sole discretion, offer certain premium or exclusive account customization features. Such features are considered supplementary to our core Services and may include, but are not limited to:
These premium and exclusive features are not provided as a standard part of the Service and may be subject to a one-time or recurring fee. The availability of any specific feature (e.g., a particular username) is not guaranteed and is subject to prior claims or Company reservation.
Users interested in acquiring such features should contact us directly at help@peerseek.io to inquire about availability, eligibility, and pricing. PeerSeek reserves the right, in its sole and absolute discretion, to grant or deny any request for these features and to modify the offerings and associated fees at any time without prior notice.
9. Marketplace for Digital Products
9.1. General
PeerSeek provides a marketplace for Creators to offer and sell digital products, such as e-books, templates, video courses, guides, and other digital materials ("Digital Products") directly to Users. PeerSeek acts solely as a platform facilitator for these transactions. The transaction for the purchase of Digital Products is a direct contract between the Creator and the buying User. PeerSeek is not a party to this contract.
9.2. For Creators: Responsibilities and Warranties
By listing a Digital Product on the PeerSeek platform, you as a Creator represent and warrant that:
9.3. For Users (Buyers): Purchase and License Terms
9.4. Financial Terms
9.5. Refund Policy
Due to the immediate access and intangible nature of Digital Products, all sales are considered final and non-refundable once the purchase is complete. Refunds will only be considered under the following circumstances:
All refund requests will be reviewed by PeerSeek on a case-by-case basis, and the final decision to issue a refund rests with PeerSeek, in consultation with the Creator.
9.6. Disclaimers and Limitation of Liability
PeerSeek does not create, endorse, review, or guarantee the quality, safety, legality, or accuracy of any Digital Product offered by Creators. Any legal claim related to a Digital Product a User purchases must be brought directly against the Creator of that product. PeerSeek is released from any and all claims, demands, and damages arising out of disputes between Users and Creators related to Digital Products. PeerSeek reserves the right, but is not obligated, to remove any Digital Product from the platform at any time for any reason, including violation of these Terms.
AscendLink Technologies Private Limited
WeWork BlueOne Square, 246, Phase IV, Udyog Vihar,
Gurugram, Haryana 122016
Email: help@peerseek.io